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FAQ's

Our clothing is hand-printed and may vary from print to print.

We use eco-friendly watercolour inks. While also using environmentally friendly screen printing techniques that don't involve chemicals, emulsions or other harmful materials.

Our products are shipped from multiple different locations depending on stock availability and customer location. If you would like to know before placing an order please get in touch with us at hello@arkandsea.com

Wholesale

Yes you can! Get in touch to discuss our wholesale rates.

General

Unfortunately we cannot cancel your order or change your address once your parcel has been dispatched. We encourage you to always double-check your address before placing your order. If you wish to cancel your order after it has been dispatched you will need to wait for it to reach you and return your order back to us for a refund.

Please check your junk/spam folder and ensure you have entered a valid email address. Let us know at hello@arkandsea.com if you believe you have given any incorrect details.

Shipping

Yes we do. Feel free to get in touch for an ETA on your area.

You can read more about our return policy here.

Depending on the value of your order may or may not be charged customs or import duties. If your parcel is charged, it is up to the person receiving the parcel to cover these costs.

Unfortunately, these charges are out of our hands, and vary widely from country to country, so we’re unable to predict what your particular charges may be. For more accurate information, we’d suggest getting in touch with your local customs office so you’re not surprised if there are any unexpected shipping charges at your end.

At the final stage of checkout, you will see an option to enter the discount code, you enter it there and then click apply.

If you have any problem finding it then please contact our support team.

Our clothing is hand printed and we use a certain type of printing that helps to reduce wastage, chemicals and emulsions. Ensuring minimial impact on the environment. All of our clothing is sourced from warehouses that are WRAP (Warehouse Responsible Accredited Production) and FLA (Fair Labor Association) approved.

WRAP is an independent, non-profit organization dedicated to the promotion and certification of lawful, humane and ethical manufacturing throughout the world. WRAP promotes 12 principles that ensure that core labor concepts are understood and practiced on the shop room floor and by management. WRAP relies upon independent, third party monitors to certify that factories are in compliance with WRAP's set of principles.

Foundations

We work with a range of different marine conservations, pet shelters and wildlife foundations.

You can view some of our recent work here.

WRAP is an independent, non-profit organization dedicated to the promotion and certification of lawful, humane and ethical manufacturing throughout the world. WRAP promotes 12 principles that ensure that core labor concepts are understood and practiced on the shop room floor and by management. WRAP relies upon independent, third party monitors to certify that factories are in compliance with WRAP's set of principles.

If you have any in mind you would like to suggest, feel free to let us know by emailing us at hello@arkandsea.com

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